Privacy Policy

The website www.vantastival.com (hereinafter referred to as “Website”) is owned and operated by Vantastival Ltd (hereinafter referred to as “Vantastival”), a company registered in Ireland with registration number 479613. Our registered office is 154 Blarney Street, Cork, Ireland. Our VAT number is IE 9749002J. Our postal address is Vantastival Ltd, 154 Blarney Street, Cork T23 A9N7. 

Vantastival’s email addresses include:

info@vantastival.com

music@vantastival.com

trade@vantastival.com

vantastival@gmail.com

vantastivalmusic@gmail.com

Additional email addresses connected to the Website include, but are not limited to, those containing the names of Company Directors.

PRIVACY POLICY

This Privacy Policy applies to the use of any and all data collected by Vantastival in relation to your use of our Website, subscription to our mailing list, and/or attendance at Vantastival festival or any other event produced by Vantastival. Please read this Privacy Policy carefully. We take the privacy of your personal information very seriously and will never share it outside of our service providers except when required to do so by law. We are grateful for your trust and confidence in our respect for your personal information.

This privacy policy applies only to the actions of Vantastival and users with respect to this Website. It does not extend to any other websites that can be accessed from this site including any links to social media websites.

If you have any questions regarding this Privacy Policy or about how your information is used by Vantastival, please contact us by emailing info@vantastival.com.

Definitions

  • “we”, “us”, ” our” or “Vantastival” refers to the company Vantastival Ltd described above.
  • “The Festival” refers to Vantastival Music and Campervan Festival, which takes place at Beaulieu House & Gardens, Drogheda, Co. Louth.
  • “you” or “user” refers to any third party or individual that accesses the Website and is not either (a) employed by Vantastival and acting in the course of their employment or (b) acting as a consultant or otherwise providing services to Vantastival and accessing the site in connection with the provision of those services.
  • The word “including” is understood to mean “including, but not limited to,”

Data collected

We may collect personal information from you when you browse our Website, subscribe to our mailing list or purchase a ticket to one of our events. The information collected may include:

  • Name
  • Date of Birth
  • Contact Information such as email addresses and telephone numbers
  • Financial information such as bank sort code and account numbers

Personal information will always be collected in accordance with this Privacy Policy.

Methods of and Reasons for Data Collection

  • When you purchase a ticket to one of our events we will receive your information from our third party ticket agent.  This includes your name, contact details and ticket purchase information, such as number of tickets bought. We use the information provided by you to fulfill our obligation to you in delivering your event experience, and to give you important information about the event.
  • When you purchase a ticket to one of our events you enter into a contract with us. We use your information so we can process your order, take payment and provide you with customer support.
  • We also use your information to send you customer service emails including booking confirmations and event reminders.
  • When you visit our Website, we use cookies to tailor your experience and improve your interaction with the Website. We collect information such as the browser and device you’re using, your IP address, your location, the site you came from, what you did and didn’t use our Website for, or the site you visit when you leave us.  You can restrict your internet browser’s use of cookies but this may impair the functionality of the Website.
  • When you subscribe to our mailing list, we use your information to send you marketing emails about our events and related news and items of interest. Your consent is required for us to send you marketing emails.
  • When you use a social media feature within our Website, and you post to social media platforms, the social media site will provide us with some information about you.
  • When we collect personal information about your children, we will only do so with your consent and for the purposes specified when we collect it.

Third Parties and Service Providers

Vantastival employs the services of third parties for certain processes necessary for the operation of the Website and/or the Festival. The providers of such services have access to certain personal data provided by users of the site. Any data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited.

Our main service providers:

  • Eventbrite– All online ticket sales are processed by Eventbrite
  • Mailchimp – Vantastival’s newsletter and other emails relevant to the Festival are sent through Mailchimp.
  • Partners and website links – This Website provides links to the websites of our Festival partners and sponsors. The Website also links to other websites for the purposes of giving information about music and other elements of the Festival programme. We have no control over such sites and are not responsible for the content of them. This privacy policy does not extend to your use of such sites.
  • Google– We may use Google to collect your data

We may share your information when necessary with third parties who provide goods and services purchased by you (e.g. merchandise) so that they can process and fulfil your orders.

Additional third parties with whom we may share your information when necessary include:

  • Government agencies or other authorised bodies where permitted or required by law.
  • Any successor to all or part of our business.

You are in control of how we use your information

You can choose whether or not to receive marketing emails from us. Wherever you are required to submit personal information, you will have options to restrict how we may use that information. You also have the right to access the information we have about you on request, and the right to correct, amend or update any information you have given us.

Where you have given us your consent, you can withdraw it in the following ways:

  • To stop receiving our newsletter or marketing emails you can change your preferences within your account, follow the unsubscribe instructions in any of the emails we send you, or contact us by emailing info@vantastival.com and we will do it for you.
  • To change the ways in which we have permission to use your information, contact us by emailing info@vantastival.com.
  • To opt out of cookies, change the privacy settings in your Internet browser. Most browsers will enable you to manage your cookie preferences. If you do not wish to allow us and third party organisations to use cookies within our emails, the best way to do this is not to enable images when you view our emails. In other words, only view the plain-text of the email.

Storage of information

Vantastival will not keep your personal information for any longer than is necessary for the purpose for which it was given, unless otherwise agreed by you at the time of collection. All personal information is securely stored and we undertake to protect your information to the best of our ability while it is in our possession, and delete it securely when we no longer need it. We have appropriate physical, electronic and managerial procedures to safeguard and secure personal information collected via this Website and those of our service providers. We cannot, however, fully guarantee security of information transmitted over the Internet and this is done at your own risk. We recommend that you ensure that your Internet browser is up-to-date to provide the best protection of your information.

With the exception of third party service providers as set out in this policy, we will not disclose your data to to any third parties unless obliged by law to do so.

Cookies

This Website uses cookies to improve the functionality of the Website and your experience in using it, and to analyse our traffic. You consent to our cookies if you continue to use our Website. Cookies are small text files that can be used by websites to make a user’s experience more efficient.

Using your internet browser’s privacy options you can choose to delete cookies at any time. Deleting cookies may cause you to lose any information that enables you to access the Website more quickly and efficiently.

 

Last updated 21 May 2018

 

 

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